Things you should never say to a repair shop.

"Go ahead and fix it I don't care what it cost."

It was May and took my car to a paint shop." As long as I get it before Christmas." Specify the year!

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Permalink Reply by Hugh Dudley on December 14, 2010 at 12:02pm

 LOL......if you do all your own work....this isn't a problem.

Permalink Reply by Miguel Caparros on December 15, 2010 at 11:23am
Most people have to rely on others.

Hugh Dudley said:

 LOL......if you do all your own work....this isn't a problem.

Permalink Reply by John Cuda on July 15, 2011 at 3:49pm

Get every quote in writing before hand and if it's a diagnosis, pre approve 1.0 hour of diagnostic and a phone call before any work performed.

Body shops?....get everything in writing....everything.

 

An honest body shop will sometime lose money on a quote just to make the customer happy.

 

I had a buddy get his 71 'cuda prepped, painted, cleared, wet sanded and buffed for $4500.00.

It was a $10-k paint job quality but the shop owner ran into some unexpected repairs that needed addressed but did not deviate from the original quote....now that will get referrals.

 

I am a mobile mechanic and deal with a wide spectrum of people from welfare Mom's to pro ball players.

I have see many dishonest customers that want to service their vehicle but neglect to tell you of the check engine light, oil leaks, and parts falling off before you get there, then when you arrive and discover all the problems you better not touch that piece of junk because most likely they are going to blame you for all of it.

Been there, done that.

Permalink Reply by Miguel Caparros on July 16, 2011 at 1:42am
I have so many I will be writing a book.
Permalink Reply by John Cuda on July 16, 2011 at 2:11am
Remind me to tell you my experience with flashback motorworks some day.....unbelieveable!
Permalink Reply by Miguel Caparros on July 16, 2011 at 2:21am
FlashBack was actually patterned after my shop in California. Unfortunately it was destined to failure as they did not follow the business model.
Permalink Reply by John Cuda on July 16, 2011 at 3:37am
That is very unfortunate because they could have done very well if they treated people right.

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